After bounce

Support

Help with After bounce

Questions about the app, or something not working? Email support@afterbounce.com. Include your club's name and, if you can, a screenshot. We usually reply within two working days.

Common questions

How do I get an account?
Accounts are created by your club. Ask a club admin to invite you, then open the email and follow the link to set your password. Install the app and sign in with the same email.
My invitation link has expired.
Invitation links work once and expire after a set time. Ask your club admin to send it again from your member details in the app.
I forgot my password.
On the sign-in screen, choose Forgot password? and enter your email. The link in the email opens a page where you set a new password, then you can sign in to the app.
A lesson, balance or payment looks wrong.
Lessons, packages and payments are recorded by your club. Contact your club admin; they can correct it in the app.
I'm not getting reminders.
Check that notifications are allowed for After bounce in the iPhone Settings app, and that the reminder is turned on under More → Notifications in the app.
How do I delete my account?
In the app, open More → Account and choose Delete account. Read the privacy policy for what is removed and what your club keeps.
I want to use After bounce for my club.
Email us and tell us about your club. We set up new clubs and invite the first admin.