Your data in After bounce

After bounce is an iPhone app that table tennis clubs use to run lessons, packages, payments and group training. This page explains what the app stores, why, and what you can do about it.

Who is responsible

Your club decides who is invited and what it records about its members, lessons and payments. After bounce runs the app and the servers that store that information for the club. For questions about this policy or your data, email support@afterbounce.com.

What we store

Account details: your name, email address and a user ID. Your password is stored only as a secure hash by our sign-in provider.
Club records: your membership and role, the lessons and group sessions you take part in, attendance, notes your coaches or club add, and, for coaches, your rate tier.
Packages and payments: packages bought, hours used, charges, and payments your club records. The app does not take card payments and never sees card numbers.
Notification settings: your reminder preferences and, if you allow notifications, a push token for your device.

We don't use advertising or analytics SDKs, don't track you across other apps or websites, and don't sell or share your data for advertising.

Why we use it

Only to run the app: signing you in, showing your club's schedule and balances, keeping records accurate, and sending the invitations, password resets and lesson or package reminders you have not turned off.

Who can see it

Your club: club admins see members, lessons, packages and payments. Coaches see their own lessons and the students on them. Students see their own lessons and balances.
Service providers who process data on our behalf: Supabase (database, sign-in and server functions), Resend (account and reminder emails) and Expo with Apple Push Notification service (push notifications).
Others only if the law requires it.

How long we keep it

Account details are kept while your account exists. Club records (lessons, packages and payments) belong to the club's books and are kept for as long as the club uses After bounce, including after you leave the club.

Deleting your account

In the app, open More → Account and choose Delete account. This removes your sign-in, profile, devices and notification settings straight away. Your clubs keep their lesson, package and payment records under the name they knew you by, with your email address removed. If you are a club's only admin, the app asks you to hand the club over first.

You can also email support@afterbounce.com to ask for a copy of your data, a correction, or deletion.

Children

Clubs may add junior players. A club that does so is responsible for having permission from a parent or guardian. A parent or guardian can ask us to correct or delete a child's account at the address above.

Changes

If we change this policy, we will update this page and the date at the top.